Challenge Reality.
Challenge Reality. Challenge Reality.
Applying for Participation Applying for Participation
We are urgently seeking “participants” who will agree to help with our research. Experience the various VR activities in VR ZONE before anyone else. Your mission is to truly enjoy yourself. We are urgently seeking “participants” who will agree to help with our research. Experience the various VR activities in VR ZONE before anyone else. Your mission is to truly enjoy yourself.

Participation Requirements

  • Those interested in VR activities.
    (However you must be at least 13 years old to participate. Sorry!)
  • A fee is required to enjoy the VR activities.
    Those who are okay with that.
  • Those who can promise to come at their reserved time.
Reservation has been closed.

List of Contents



Hours of operation 10:00 a.m. – 9:00 p.m. *Subject to change without prior notification.

Opening TimeEntranceReserved TimeExit
〜 11:30
5 min.80 min.5 min.
〜 13:00
5 min.80 min.5 min.
〜 14:45
5 min.80 min.5 min.
〜 16:15
5 min.80 min.5 min.
〜 18:00
5 min.80 min.5 min.
〜 19:30
5 min.80 min.5 min.
〜 21:00
5 min.80 min.5 min.

*Depending on the day’s attendance you may not be able to experience all of the activities.


The purchase of a Bana Passport Card (300 yen) and charging it with the participation fee are required.

Refunds and exchanges cannot be issued for Bana Passport cards or the charged amount (Bana coin) for the participation fee.

(Participation Fee/Reserved Time)

1. Ski Rodeo651 Bana coin(700yen)6min.
2. Fear of Heights: The Show930 Bana coin(1,000yen)7min.
3. Hospital Escape Omega 744 Bana coin(800yen)12min.
4. Train Meister651 Bana coin(700yen)9min.
5. Argyle Shift651 Bana coin(700yen)7min.
6. Armored Trooper Votoms Battling Dudes651 Bana coin(700yen)8min.
7. Max Voltage930 Bana coin(1,000yen)9min.
8. Gundam VR Daiba Assault930 Bana coin(1,000yen)8min.

*Due to its popularity, “Real Drive” is scheduled to begin operation Friday, July 29 at the commercial facility, Lazona Kawasaki in the namco Lazona Kawasaki store. (For a limited time only.) For details please see the Real Drive official homepage.

*When using the charging machine within the facility

*Usage fees and VR activity content are subject to change without prior notification. Your understanding is appreciated.

Please refrain from using the VR activities if you feel unwell.


Q. Are there usage restrictions?
Children under the age of 13 cannot experience the VR activities. In addition, pregnant woman, those who are ill, suffer from motion sickness, are under the influence of alcohol, or otherwise feel unwell should refrain from the experience. For details, please click here.
Q. Do you need a reservation to enter?
Currently, entrance is only available to those who make an online reservation prior to coming. Please click the “Reservations” button in the upper right corner to proceed to the Reservations page.
Q. How can I participate in the lottery for the Gundam VR?
When your reserved time begins you will be asked if you wish to experience the Gundam VR. If the number of people who want to participate exceeds the designated number of participants, you will be informed about the lottery. However, if you arrive late to your reserved time, you will be unable to participate in the lottery. Your understanding is appreciated.
Q. What are the hours of operation?
10:00 a.m. – 9:00 p.m. The last entrance time is 7:30 p.m. Please click here for details.
Q. Are there any holidays?
We are open year-round.
Q. How much does the experience cost?
Q. Are there any other ways to use Bana coins?
Q. Can I wear the VR goggles with glasses?
Most glasses can be worn with the goggles, however depending on the size and shape of the glasses you may be asked to remove them.For details please click here.
Q. I want to go with a friend. Do we each need to make our own reservations?
When you make a reservation, you can reserve space for up to three accompanying guests. Please specify the number of accompanying guests when you make your reservation.
Q. Do you accept group reservations?
Currently, we only accept reservations for groups of up to four people.
Q. Is it possible to add people to my reserved number?
People cannot be added after a reservation is made. Please make a new reservation.
Q. What will happen if I am late for my reservation’s starting time?
If you show the confirmation e-mail you received upon completing your reservation at the shop, you will be allowed to enter. However, please be aware your finish time cannot be extended, nor can your reservation time be changed.
Q. I did not receive a confirmation e-mail for my reservation.
Please check that the message did not automatically go to your spam folder. If you cannot find the message, please contact the Namco Contact Center with your registered e-mail address, birthdate, and reservation time and date and make an inquiry.
Q. Is it possible to go to the store before 10:00 a.m.?
You can enter from the Daiba Station Gate on the Yurikamome-Daiba station side. For details, please click here.
Q. How can I cancel my reservation?
Please complete the cancelation process from the link in the reservation confirmation e-mail.
Q. Can I transfer or sell my reservation to a third party?
Please refrain from the transfer or sale of reservations.
Q. Can I enter with my child?
An adult may accompany children under age 13. However, please understand that children will not be able to experience the VR activities.
Q. Are there coin lockers in the facility?
Coin lockers are available free of charge. However, please keep any valuables with you at all times. Please use the lockers at DiverCity to place any belongings that will not fit in the lockers.
Q. Are food and beverages allowed in the facility?
Please refrain from bringing food or beverages into the facility.
Q. Is it possible to receive a receipt?
We can issue a receipt. Please ask one of the staff members as you leave.

For any other inquiries or interview requests, please inquire with the contacts provided below.

Inquiries regarding the facility:Namco Contact Center

Inquiries regarding the contents:Bandai Namco Entertainment Contact Center

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■Limitations on Usage

The following guests are prohibited from use.
Those under age 13.
Those who feel unwell.

*Guests who cannot walk unassisted are prohibited from using some VR activities.
*Guests with illnesses that may be agitated from usage should refrain from using the experience.
(Heart disease, dizziness, claustrophobia, respiratory disease, seizures, pregnancy, hypersensitivity to noise, darkness phobia, neck, back, or hip problems, skin sensitivity, attacks from hypersensitivity to light)

■Usage Precautions

  • For your safety, please follow the staff’s instructions.
  • Please approach the staff if you have physical disabilities.
  • Food and beverages are not allowed to be brought inside the VR activities.
  • Please refrain from eating or drinking during your VR activity experience.
  • Please refrain from queue jumping or holding places in line at the VR activities.
  • Dangerous items are not permitted inside.
  • Those who dislike experiences that may feel scary or dangerous should refrain from using the VR activities.
  • Smoking is not permitted in the facility.
  • Children under the age of 13 are not permitted entrance without an accompanying adult.
  • Please place any hand baggage in a locker (free of charge).
  • We cannot accept responsibility for any accidents or trouble that occur within the facility.
  • Please refrain from any actions that may inconvenience other guests.
  • Please refrain from bringing any large baggage
  • We cannot accept any responsibility for any damaged or lost baggage at the facility
  • Entrance to the facility is permitted as guests leave. *For your safety, admission may be restricted when crowded.

[Regarding clothing and shoes]

Some VR activities are conducted while standing. For your safety, please wear clothing and shoes that are comfortable to move in. Please refrain from wearing sandals, open-toed shoes, or high heels.

[For guests wearing glasses]

It is possible to wear glasses with the VR goggles, however depending on the size and shape it may not be possible. We recommend guests with contact lens use them if possible.

*We cannot accept responsibility for damaged glasses. Please be careful when wearing them.
*It may be uncomfortable to view the activities with bifocal glasses (including bifocal contact lenses).

[If you should feel unwell]

During the VR activity experience you may feel unpleasant symptoms that resemble eye fatigue, dizziness, loss of balance, nausea, or motion sickness. Should you feel unwell or experience any abnormal sensations, stop usage immediately and rest until you are recovered. In addition, if you feel any of the above symptoms after your experience, please rest until you are recovered.

[Regarding changes to content and prices]

The operation of the VR activities, content, and prices are subject to change without notification.

[Regarding media coverage]

When the media is covering the facility, the use of VR activities may be temporarily suspended or guests may be subject to filming during coverage.

[Prohibited items]

Guests may be asked to leave the facility if it has been determined they have committed an act of violence, obstruction of business, intentional damage to property, or caused any inconvenience to other guests or the facility.

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Store nameVR ZONE Project i Can
Period of operationFriday, April 15 – Monday, October 10, 2016
Hours of operation10:00 a.m. – 9:00 p.m.
Address3rd Floor DiverCity Tokyo Plaza 1-1-10 Aomi, Koto-ku, Tokyo
Closest stationA 5-minute walk from Daiba Station on the Tokyo Waterfront New Transit Yurikamome Line
A 3-minute walk from Tokyo Teleport Station on the Tokyo Waterfront Area Rapid Transit Rinkai Line
ContactInquiries regarding the facility: Namco Contact Center
Inquiries regarding the contents: Bandai Namco Entertainment Contact Center
Challenge Reality.
Reservation has been closed.